Litzler to Offer 24/7 Customer Support with ei3 System
- Published: October 01, 2002
C.A. Litzler Co. Inc., a Cleveland, OH, supplier of continuous processing ovens and systems, has chosen eimay Corp. to help supply its customers with 24/7 real-time engineering support.
In the event of a process line problem, Litzler customers will receive instant technical support from ei3's operations center. A direct connection to customers' process machine controls enables ei3's engineers to troubleshoot and solve process line problems quickly and efficiently.
According to Matthew Litzler, president of C.A. Litzler Co., “This new 24/7 service offering underscores our commitment to the ongoing operational success of every customer. Partnering with ei3 enables us to provide a level of service that is equal in quality and effectiveness to that of our equipment, giving us and our customers an all-around competitive advantage.”
Supplier Information
ei3, Montvale, NJ; 888/218-6880; ei3.com.
